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Contact Information
Address
7th Floor CRDB building, Azikiwe Street, Posta Mpya Dar es Salaam, Tanzania
Phone
+255794505136
jujanologisticsltd@gmail.com
Business Hours
Monday - Friday8:00 AM - 6:00 PM
Saturday9:00 AM - 2:00 PM
SundayClosed
Frequently Asked Questions
Find answers to common questions about our clearing and forwarding services in Tanzania
What documents do I need for customs clearance in Tanzania?
For customs clearance in Tanzania, you'll need: Original Bill of Lading/Airway Bill, Commercial Invoice, Packing List, Certificate of Origin, Import Declaration Form (IDF), Pre-arrival Declaration (PAD), and TRA payment receipts. Additional documents may be required depending on the goods being imported, such as permits from regulatory authorities like TFDA, TBS, or TMDA.
How long does the customs clearance process take at Dar es Salaam port?
The standard customs clearance at Dar es Salaam port typically takes 3-5 working days after vessel arrival for FCL shipments and 2-3 days for airfreight. This timeline can vary based on cargo type, documentation readiness, inspections required, and current port congestion. JUJANO Logistics works to expedite this process through our established relationships with TRA and port authorities.
What are the import duties and taxes applicable in Tanzania?
Tanzania applies several duties and taxes on imports: Import Duty (0-25% of CIF value), VAT (18%), Railway Development Levy (1.5%), and in some cases, Excise Duty. Specific rates depend on the HS code classification of your goods. JUJANO provides comprehensive duty estimation services and can advise on available exemptions or reductions under the East African Community (EAC) agreements.
Can you handle special or oversized cargo transportation in Tanzania?
Yes, JUJANO Logistics specializes in the transportation of oversized and project cargo throughout Tanzania. We handle specialized equipment, industrial machinery, and construction materials with the necessary permits from TANROADS and other authorities. We provide route surveys, specialized handling equipment, and experienced personnel for safe delivery anywhere in Tanzania or neighboring countries.
Do you provide door-to-door delivery services from international origins?
Yes, we offer comprehensive door-to-door services from any international origin to final destinations in Tanzania and East Africa. This includes pickup at origin, international freight arrangements (air, sea, or multimodal), customs clearance at Tanzanian entry points, and final delivery to your specified location. We handle all documentation and logistics coordination throughout the entire process.
What tracking capabilities do you offer for shipments?
JUJANO Logistics provides real-time tracking for all shipments through our online tracking system. Clients receive regular status updates via email or SMS at key milestones including vessel arrival, customs submission, clearance completion, and delivery scheduling. For high-priority shipments, we assign dedicated account managers who provide personalized updates throughout the logistics process.